There has been plenty written about the ‘next normal’ and the ‘new world of work’ in a post-pandemic world. The overnight shift in the nature and places of work has turned transformation debates into reality – and none more so than in the field of management.
The pandemic has accelerated a shift from task-focused management towards more human qualities, such as ensuring employee wellbeing and engagement. But how can we equip the next generation of managers to deal with the changing demands they face? And where can formal management training help?