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Dr Vera Krahmal

BS (Kiev), MSc (Oxford Brookes), PhD (Oxford Brookes)

Dr Vera  Krahmal

Profile summary

Professional biography

Prior to becoming an academic, Dr Vera Krahmal gained a broad experience as an analyst at a business valuation consultancy. After completing her PhD, Vera joined the Open University Business School in 2006. While at the OU, she has taught extensively across the various programmes and she has held various roles.

Research interests

Vera is an active academic whose research interests lie in management accounting, specifically in approbation of the policy and practice aspects of customer profitability management in service industries. Her particular research interests lie in challenges related to customer profitability analysis in service industry settings and in the benefits of implementing a customer profitability methodology to informed decision making. In addition to her research in management accounting, she undertakes consulting assignments and conducts seminars for a number of organizations. She has published books and journal articles, and is on the editorial board for academic journals.


Teaching interests

Vera's teaching interests span across accounting with a specific focus on management accounting. She has taught extensively at undergraduate and post graduate levels. Vera is currently a chair of Making a difference: the management initiative (B839) and module team member for Management Accounting (B292).


Unlocking Financial Accounting (2010)
Johal, Parminder; Krakhmal, Vira; Vickerstaff, Beverly and Gordon, Lewis
ISBN : 9781444112108 | Publisher : Hodder Education | Published : London, UK

Customer profitability analysis model for individual hotel properties: an activity-based costing approach (2007-12)
Krakhmal, Vira
Publisher : British Association of Hospitality Accountants

Financial control and accounting (2008)
Krakhmal, Vira and Chadwick, Leslie
In: Hannagan, Timothy ed. Management: Concepts & Practices (pp. 538-587)
ISBN : 9780273711186 | Publisher : Pearson Education | Published : Harlow

Customer profitability accounting in the context of hotels (2006-03-02)
Krakhmal, Vira
In: Harris, Peter and Mongiello, Marco eds. Accounting and financial management: developments in the international hospitality industry (pp. 188-210)
ISBN : 075066729x | Publisher : Elsevier Butterworth Heinemann | Published : Oxford, UK

Cost Management and Smart Cities: Evidence from Egypt (2018-04-09)
Alsaid, Loai; Krahmal, Vera and Mutiganda, Jean-Paul
In : The 2018 British Accounting and Finance Association Annual Conference (9-11 Apr 2018, Central Hall Westminster, London, United Kingdom)

Performance and Smart Cities: A Foucauldian Approach (2018-03-12)
Alsaid, Loai and Krahmal, Vera
In : 12th Interdisciplinary Perspectives on Accounting Conference (11-13 Jul 2018, Edinburgh, UK)

Management Accounting and Smart Cities: A Case Study from Egypt (2018-03)
Alsaid, Loai and Krahmal, Vera
In : The 15th Annual Conference for Management Accounting Research (ACMAR) (8-9 Mar 2018, WHU – Otto Beisheim School of Management, Vallendar, Germany)

Integrated guest profitability management: customer relationship management, revenue management and customer profitability analysis (2009)
Hermans, Olaf; Talonen, Jere and Krakhmal, Vira
In : EuroChrie 2009 (22-24 Oct 2009, Helsinki, Finland)

Customer profitability accounting in the context of hotels (2005)
Krakhmal, Vira
In : BAA Annual Conference (30 Mar - 1 Apr 2005, Edinburgh, UK)