A new Badged Open Course (BOC) on Leadership and Followership is now available from OpenLearn. This course was developed by OpenLearn and features input and videos with OUBS academic Professor Jean Hartley.
This course will explore what makes a good leader, how to recognise common leadership challenges, and identify the skills needed to develop to enhance leadership experience.
The course is free and available now. Visit the course page on OpenLearn to find out more and register.

Thursday, March 4, 2027 to Friday, March 5, 2027
The Open University, Walton Hall, Milton Keynes, MK7 6AA, United Kingdom
Contact SOMF 2027 Team
The annual European convening of the service operations management research community; an event designed for deep discussion, new collaborations, and the open exchange of work-in-progress alongside finished research.