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Dr Carol Jacklin-Jarvis

Profile summary

  • Central Academic Staff
  • Lecturer in Management
  • The Faculty of Business and Law
  • The Open University Business School
  • Department for Public Leadership and Social Enterprise
  • c.e.j.jarvis

Professional biography

Carol managed organisations and programmes in both public and voluntary sectors for over 20 years before returning to the world of academia.  She is a qualified social worker, and as Lead Officer for Early Years and Childcare in the Borough of Poole, she led the process to implement children's centres in the Borough, building on her commitment to early intervention services.   

Carol has worked for three Councils for Voluntary Service in roles focused on volunteer management, partnership working, and as the Director of Amber Valley CVS. She has also worked for and consulted with national organisations.  In both public and voluntary sectors her work focused on change management, project implementation, and cross-sector collaboration. 

Research interests

Carol's research interests extend across disciplines, from management into social policy, and social care.  Carol's PhD at the Open University built on her work experience, to explore the practice of cross-sector collaboration in children's services.  She continues to build on this research, presenting the findings at national and international conferences - including BAM, MOPAN, and the Voluntary Sector Research conference.

Teaching interests

Carol's current teaching commitments include the Mary Seacole Programme, for which she acts as an Associate Lecturer, as well as contributing to the programme team.

Impact and engagement

Carol is convening a research cluster to explore potential pathways for future engagement with the local voluntary sector.  She has previously consulted with a range of voluntary sector organisations, as well as undertaking consultancy projects with different parts of the Open University.  Most recently, this included a scoping project to explore future collaboration between the Open University Business School and higher education in Ethiopia.


A tale of two states? A comparative study of cross-sector collaboration in children’s services and flood risk management (2018-03)
Jacklin-Jarvis, Carol and Potter, Karen
Voluntary Sector Review, 9(1) (pp. 89-97)
Collaborating across sector boundaries: a story of tensions and dilemmas (2015-11)
Jacklin-Jarvis, Carol
Voluntary Sector Review, 6(3) (pp. 285-302)
Collaboration and the governance of public services delivery (2017-11-08)
Vangen, Siv; Potter, Karen and Jacklin-Jarvis, Carol
In : Symposium on the policy and reform trajectory of public services in the UK and Japan (8-9 Nov 2017, Japan)
Collaborative public leadership: does problem context matter? (2017-03-27)
Jacklin-Jarvis, Carol and Potter, Karen
In : 2nd International Public & Political Leadership (PUPOL) Conference - Leadership for Public and Social Value (06-07 Apr 2017, The Open University, Milton Keynes, UK)