Carol managed organisations and programmes in both public and voluntary sectors for over 20 years before returning to the world of academia. She is a qualified social worker, and as Lead Officer for Early Years and Childcare in the Borough of Poole, she led the process to implement children's centres in the Borough, building on her commitment to early intervention services.
Carol has worked for three Councils for Voluntary Service in roles focused on volunteer management, partnership working, and as the Director of Amber Valley CVS. She has also worked for and consulted with national organisations. In both public and voluntary sectors her work focused on change management, project implementation, and cross-sector collaboration.
Carol's research interests extend across disciplines, from management into social policy, and social care. Carol's PhD at the Open University built on her work experience, to explore the practice of cross-sector collaboration in children's services. She continues to build on this research, presenting the findings at national and international conferences - including BAM, MOPAN, and the Voluntary Sector Research conference.
Carol's current teaching commitments include the Mary Seacole Programme, for which she acts as an Associate Lecturer, as well as contributing to the programme team.
Carol is convening a research cluster to explore potential pathways for future engagement with the local voluntary sector. She has previously consulted with a range of voluntary sector organisations, as well as undertaking consultancy projects with different parts of the Open University. Most recently, this included a scoping project to explore future collaboration between the Open University Business School and higher education in Ethiopia.